ECommerce Fulfillment?

 What do these statistics tell you?

These suggest that you cannot make your customers happy without delivering their products properly. Therefore, e-commerce fulfillment is the most critical aspect of your business.

How many Facebook or Instagram ads you've run or how well optimized your product pages are with descriptions and images that can't make up for a negative delivery experience.

The package you send your customer is the first impression of your brand. Therefore, if your product completeness improves, your sales and marketing will be better.

To ensure top customer satisfaction and ensure your customers return to your store for repeat business, you need to optimize and optimize your fulfillment chain so that your online and offline business elements are in sync , to be able to offer the best you can sell.

Now that we understand why fulfillment is an integral part of your business. Let's move on to see what it is in more detail!

 

Define E-Commerce Fulfillment

Ecommerce fulfillment refers to the part of your e-commerce business that involves the tasks after the order is received. These include picking, packing, shipping and delivering products to the customer's doorstep.

After your customer places an order on your website, there are several steps involved in processing it to prepare it for delivery.

These include functions such as storage, inventory management, order management, packaging, shipping, returns, post-order tracking, etc.

So, even before you understood the concept of fulfillment, it has always been an integral part of your e-commerce business, whether you deliver products from your home or office.

Now that you know what e-commerce fulfillment is and its role in e-commerce businesses, let's quickly jump into e-commerce fulfillment processes.